All you can do with *847#

How to Nominate a guarantor

  • Dial *847#
  • Select your loan
  • Select niminate a guarantor 
  • Enter his/her mobile number
  • Reply with “Y” if you have to add another guarantor & “N” if you dont have to
  • Enter your pin number
  • Press ok

How to Guarantee a loan

  • Dial *847#
  • Select a loan
  • Select either nominate guarantor
  • Confirm nomination
  • Enter amount you want to guarantee
  • Enter loan transaction ID
  • Enter your pin 
  • Press ok

How to join a group

  • Dial *847#
  • Select option 6 (Group)
  • Select option 3 (Join  a group)
  • Then follow the instructions as prompted

How to create a group

  • Dial *847#
  • Select option 6 (Group)
  • Select option 1 (Create a group)Follow the instructions as promp
  • Then follow the instructions as prompted

How to Cancel a loan

  • Dial *847#
  • Select option 5 (guarantors)
  • Select option 3 (Cancel loan)  
  • Then choose the loan you want cancelled

How to Invite your friends

  • Dial *847#
  • Select option 7 (Invite Friends)
  • Enter your friends mobile number

How to repay a loan

  • Dial *847#
  • Select repay loan (option 2)
  • Choose whether to repay from your E-wallet or from m-pesa 

Address
304 North Cardinal St.
Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM